DMW Launches One Repatriation Command Center (ORCC) for OFWs

The Department of Migrant Workers (DMW) has launched its One Repatriation Center to provide an immediate response to repatriation, welfare, and other concerns of distressed Overseas Filipino Workers. The center will provide assistance in repatriating workers, as well as in providing welfare and other support services.

Also Read: List of DMW Online Services for Filipino Migrant Workers

DMW’s One Repatriation Command Center (ORCC) will now serve as the one-stop shop for all OFW repatriation needs. This means that instead of having to go to different government agencies, OFWs and their loved ones can now go to the One Repatriation Center for help. This will save them time, money, and a lot of hassle.


One Repatriation Center as Immediate Assistance to Distressed OFWs

According to DMW Secretary Susan “Toots” V. Ople, “The One Repat-DMW will help ensure that distressed OFWs are given immediate assistance and are able to come home to their families and loved ones.”

One Repat DMW Hotline 1348

Ople added that OFWs in difficulty, their immediate families, or next of kin may contact the One Repat-DMW hotline “1348,” where a team of case officers, welfare officials, and medical experts will assist them with their issues. The facility also allows visitors to come in for assistance.

Department of Migrant Workers Office to Assist OFWs in need

Ngayon po, ang DMW ang magta-trabaho para matulungan ang ating mga OFW at kung kailangan, maibalik sila sa bansa upang makasama ang kanilang mga mahal sa buhay.” Ople said.

The DMW Secretary said the Center will work closely with the DFA, particularly in areas where there are no labor offices.

In countries with no attached labor office, the DMW will be coordinating with the Department of Foreign Affairs (DFA) to assist OFWs.

One Repat-DMW Center Office Location

The One Repat-DMW Center is located on the second floor of the Blas F. Ople Building, EDSA corner Ortigas Avenue.

It operates on a 24/7 basis with case and welfare officers working three (3) shifts daily.

The center can accommodate calls and walk-ins on regular workdays.

Requests can be made through the 1-348 hotline on weekends.

The department runs a satellite office in Manila at the Overseas Workers Welfare Administration (OWWA) in Pasay.

According to Ople, the Center is equipped with computers and phone lines that support NDD/IDD connections between DMW offices across the world and here in Ghana.

Ople added that if the OFW is unable to contact the 1-348 hotline directly, his or her immediate family or next of kin may call the hotline and provide relevant information for their case to the attending case officers.

Photos: Launch of One-Repat DMW Center

Check out these photos which feature the launch of the One-Repat DMW office. These images were shared on the official Facebook Page of the Department of Migrant Workers:


This One Repatriation Center is a great step towards providing immediate response and assistance to our Overseas Filipino Workers. This will help save time, money and a lot of hassle for our OFWs.

Because instead of going to different government agencies in the Philippines, they can now go to the One Repatriation Center for help. The DMW will also be coordinating with the Department of Foreign Affairs (DFA) to assist OFWs in countries where there are no labor offices.

We hope this helps OFWs in need and provides some ease and comfort knowing that there is a One Repatriation Center to go to for assistance. If you know any OFWs or their loved ones who may benefit from this article, please share it with them!

Contact Information

One Repat-DMW
Address: 2nd Floor Blas F. Ople Building, EDSA corner Ortigas Avenue
Telephone Number: 1348 (24/7 Hotline)

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