OWWA Chief Arnell Ignacio stated that the organization is looking at ways to make OFW procedures, such as the issuance of Overseas Employment Certificates (OEC), an OFW exit clearance, and recruitment certificates for Filipinos working abroad, faster and more convenient. This is done as the Department of Migrant Workers (DMW) searches for additional ways to protect OFWs and improve their services.
To make services available to overseas Filipino workers (OFWs), DMW created the DMW Mobile App. With the use of this mobile app, transactional processes, including the issuance of OEC, can move from face-to-face to online operations.
Benefits
A contemporary response to the difficulties faced by OFWs in obtaining an OEC and having their needs met is the DMW Mobile App. The following are some benefits of using the DMW Mobile App:
- Your DMW Mobile App account is a thing you create, manage, and keep up with.
- Your identification and eligibility for registration, application, and payment of processing fees can be processed, managed, or verified.
- Your registration data, such as your name or e-registration number, will be filled up automatically to make the process as simple as possible.
- To obtain or renew an OEC, it is not necessary to visit the DMW office in the Philippines or any of the Philippine Migrant Workers’ Offices worldwide.
- An Overseas Employment Certificate (OEC) will be issued in support of your documents and deployment abroad.
- The software enables the OFWs to always have online access to their necessary documents, including their passport and employment contract information.
- The OFWs will always have access to the directory of contact information and helpline of each embassy and consulate, where they may ask for care and support at any time.
Services
The following are some of the services that OFWs can access using the DMW Mobile App:
- The application helps the DMW to offer the OFWs the services they have requested.
- The application retrieves information on prior employment contracts via an API from the DMW Online Processing Systems as part of the evaluation process.
- The DMW App provides expanded features and services to registered OFWs faster and more effectively.
- Performing internal tasks, such as identifying system issues and operational issues, that are required to deliver the services.
- The DMW Mobile App provides data analysis and produces deployment reports in addition to other statistical data.
- OFW users have given their legal authorization for the collection, use, storage, and sharing of their data.
- Even when the app is closed or not in use, the mobile application gathers location data to enable local and international tracking in case of distress or emergencies.
- When an emergency arises, the app immediately calls the closest Philippine Migrant Workers Office which has jurisdiction over the country where you are, to offer you instant assistance and support.
- Investigate and answer concerns regarding the DMW Mobile App.
- With the built-in helpdesk, your queries, remarks, and feedback will be answered.
How to Download the DMW Mobile App?
The DMW Mobile App can be used in the same way as any other mobile application. The DMW mobile is only different in that it was created exclusively for OFWs and agencies, allowing them to speed up service delivery, improve operations, and make services more simple and accessible for migrant Filipino workers around the world. Follow the steps below to download and register in DMW Mobile App:
Step 1: Download and Install DMW App.
- For Android users – https://play.google.com/store/apps/details?id=dmw.ofwmobileapp&hl=en&gl=US
- For iOS users – https://apps.apple.com/ie/app/dmwmobile/id6446920804
Step 2: Log into your DMW eRegistration Account or create a DMW Mobile App Account.
If you already have an account, Login using your registered email address and password.
If you do not have a DMW eRegistration account, click “Sign up Here,” fill out the form, and then click “Register”. Save the registration number. A reference number will appear on the screen following registration. Check the confirmation email that was sent to you in your email to get your temporary password. To log in, use your registered email address and the temporary password.
Step 3: After logging in, select the color of the box around the QR Code.
If the box is red, you still need to provide some supporting documentation.
If the QR code’s surrounding box is green, your digital OEC has already been created and is available.
Step 4: After completing the required fields, you are ready to use and explore the DMW Mobile App.
If you have any concerns regarding the DMW App, you can contact the developer below.
Website: https://www.dmw.gov.ph
Email: ict@dmw.gov.ph
Privacy Policy Link: https://www.dmw.gov.ph/transparency/dmw-mobileapp-data-privacy-policy
Video: NEW DMW MOBILE APP LAUNCH | MABABAGO NA ANG PAPERBASED OEC PAPALITAN NA NG QR CODE | OEC APP | POEA
Find out more about the easier and more convenient method for OFWs to acquire an OEC. Watch YouTuber Alvin Alvz explain the DMW Mobile App in the video down below. The DMW Mobile App is also now available for Android and iOS users.
Frequently Asked Questions (FAQs)
If you have any further questions regarding “DMW Mobile App by the Department of Migrant Workers” see the list of frequently asked questions and answers below.
1. Where can I download the DMW Mobile App?
If you are an Android user, click the link below:
https://play.google.com/store/apps/details?id=dmw.ofwmobileapp&hl=en&gl=US
If you are an iOS user, click the link below:
https://apps.apple.com/ie/app/dmwmobile/id6446920804
2. Who can download and use the DMW Mobile App?
The DMW Mobile App is designed to help Overseas Filipino Workers (OFWs) who need to acquire their OEC and other documents.
3. If I already registered for an account via the DMW website, do I need to do so again on the DMW mobile app?
No. There’s no need to register for another account. To access the DMW Mobile App, simply log in using the same email address and password.
4. If I forget my password, is there a way to get access to my DMW Mobile App account?
Yes. Simply click “Forgot Password” and enter the email address or mobile number you registered with. Then, to reset your account password, click the link that was delivered to your email address. You can then log into your account again.
5. What should I do if I registered but never got a confirmation email?
Do not register for a new account if you did not receive a confirmation email or if you registered your account incorrectly. If you don’t get a confirmation email, just submit a concern ticket on the DMW Online Helpdesk.
Summary
The DMW Mobile App is the Department of Migrant Workers’ most recent endeavor to support and protect OFWs around the world. The DMW makes it simpler for returning OFWs to acquire their OEC and exit clearance, set up an account, track their documents, confirm the validity of their employment contracts, and make their whereabouts trackable from any location in the world through the use of this mobile app.
As a modern response to the global difficulties facing OFWs, the DMW Mobile App assists the DMW in better carrying out its mandate.